There were some serious problems within our elementary classroom that could not be resolved by teacher or principal. After several unsuccessful, frustrating meetings, I contacted Chris. He was friendly and a good listener. He acted immediately, put us in touch with the appropriate problem solvers, and within a few days, everything was settled. We should have contacted him sooner. Chris followed up shortly after to make sure our complaints had been dealt with successfully. Chris saved the year for this class. Thank you, Chris!